Employment

Thank you for your interest in seeking employment or an internship with AMOCA.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. It is unlikely that any applicant meets 100% of the qualifications for a given role, and AMOCA welcomes and encourages applicants from all backgrounds to apply for positions at the Museum. The following positions are accepting applications:

Museum Store and Guest Services Manager – posted 7.8.24

Reports to the Executive Director, 30 hours a week

The American Museum of Ceramic Art seeks a Guest Services and Museum Store Manager. The Manager’s responsibilities include but are not limited to the following:

• Warmly greet visitors as they enter the museum and provide quality customer service.
• Act as an ambassador during events and tours and/or when large groups visit.
• Solicit consignment artists and purchase related materials for the store.
• Facilitate customer transactions in the store, collect admission fees, and process telephone orders.
• Manage store inventory and work with the bookkeeper on monthly artist consignment payments.
• Manage online web store, respond to customer requests, process online sales, photograph artwork, and edit images as needed.
• Design and maintain store displays.
• Shipping and receiving of artwork for the museum store.
• Create weekly social media posts in conjunction with the Communications Manager.
• Create reports on museum store sales and museum admission.
• Hire, manage, and schedule part-time front desk and museum store staff.
• Assist other department managers as needed.
• Support events and receptions and other duties as assigned.

The Guest Services and Museum Store Manager is:

• Entrusted with various cash handling and loss prevention responsibilities.
• Expected to dress professionally and appropriately for a museum environment.
• Knowledgeable of the museum’s mission, exhibitions, and events calendar.
• The Manager is an hourly, non-exempt employee of AMOCA and hired on an at-will basis.

Desired Skills and Characteristics

• Personal commitment to AMOCA’s mission, vision, and values.
• Demonstrated experience and passion for the arts.
• Retail experience in an art, craft, or design-oriented environment, high-end specialty store, gallery, or museum.
• Strong interpersonal skills and demonstrated trustworthiness, punctuality, and dependability.
• Ability to work independently, collaboratively, and in a team environment. Initiative in identifying areas for improvement.
• Previous experience in processing sales, working with a cash register and computer inventory system; basic understanding of retail inventory and accounting.
• Proven ability to think strategically and creatively.
• Attention to detail, intellectual curiosity, maturity, discretion, and sound judgment.
• Ability to communicate articulately with diverse audiences.
• Proven ability to work independently and with a team, manage multiple concurrent projects and meet deadlines.
• Ability to speak to new people in person, online, and on the telephone.
• Outgoing positive attitude and sense of humor.
• Ability to flex time as required.
• Fluency in Spanish is a plus.

Working Conditions

• The Manager will work in general office and museum conditions.
• Responsibilities will require weekend hours.
• Standing for long periods of time.
• Lifting up to 40 pounds.
• Bending, reaching, pushing, pulling, and climbing a step ladder.

Compensation: $23 per hour. Benefits include paid vacation and sick time. AMOCA provides health insurance (50% AMOCA/50% employee) for employees who regularly work 30+ hours per week. Please send a resume and cover letter to Beth Ann Gerstein at bgerstein@amoca.org. The position will remain open until filled.

AMOCA is an Equal Opportunity Employer and does not discriminate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status or any other basis protected by law.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

Mudmobile Art Instructor

The Mudmobile program is a mobile museum program that focuses on creating equitable access to the arts by taking AMOCA’s programming out of the museum to meet students and teachers where they are. The role of the Mudmobile Art instructor is to: lead programs focused on teaching Visual Thinking Strategies; clay working techniques to K-12 grade students; and participate in educational and in-service activities including training sessions and feedback sessions as needed. Assignments may include day, evening, and/or weekend hours, but assignments will, for the most part, take place during a regular school day. Part-time assignments are scheduled on an as needed basis from the “pool” of approved teachers.

Pay Rate: $19/hr. Mudmobile Instructors will be paid for travel time from AMOCA to the program site, set up, instruction time, clean up, and return travel to AMOCA from the program site.

A successful candidate must have past experience teaching or leading groups of students through pre-planned activities and some experience working with clay. They must also be able and willing to travel from the AMOCA to teach on school campuses and in classrooms within a 15-mile radius from the museum.
Ability to drive a van, lift/move materials up to 50 pounds and pass a background check.

Applications are accepted on an ongoing basis.

All interested applicants should send a resume and letter of interest to: info@amoca.org

Volunteer Opportunities

Volunteering at AMOCA is a great way to learn more about ceramics, meet people with similar interests, and share your enthusiasm for ceramic art with visitors. Volunteers are an important part of AMOCA’s culture and an essential part of making our museum a success. Volunteer applications are accepted year-round. Head over to our Volunteer page to read more about opportunities at the museum. Once you’ve completed our online volunteer application and let us know your interests, a staff member will be in touch.

Want to share your love of art with museum visitors? AMOCA’s Docent Program accepts applications on an ongoing basis. Learn more and apply to be a docent here.

Unpaid Internships

AMOCA recognizes that unpaid internships are an equity issue, and is actively looking for funds to support paid internships. If you are interested in supporting paid internships, please contact Jenifer Fleming at jfleming@amoca.org.

Until paid internships are possible, unpaid internships will remain available to persons wishing to gain practical experience in the museum or non-profit sectors in any of the disciplines listed below. AMOCA is accepting applications for internships on a rotating basis. Please send resumé and cover letter to the department manager. Click here for staff contact information.

• Curatorial Internship
• Collections Management Internship
• Development Internship
• Public Relations Internship
• Museum Education Internship
• Retail Internship

Unpaid Internships for Course Credit

Please note that internship applicants are responsible for providing copies of the internship description to their advisors, and for making all appropriate arrangements with their schools to receive credit for internships. Hours vary and are flexible; however, a minimum of 12 hours per week is generally expected to receive course credit.

Please email your resume, letter of interest, written sample, and two letters of recommendation to education@amoca.org.

• Curatorial Internship
• Collections Management Internship
• Development Internship
• Public Relations Internship
• Museum Education Internship
• Retail Internship